Quotes and inspections
Quotes and inspections are always free!
Regular rates
We charge a standard rate of $149/hr per technician for labor, troubleshooting, audits, or any other work we perform.
For instance, one technician for two hours or two technicians for one hour cost the same amount of $298 for two hours.
Hardware
Hardware and supplies are all sold at MSRP, which is fluctuating due to market volatility. We will provide you a quote with current pricing on it before starting work or accepting the job.
Software
Software products are sold at current MSRP as of the time of your recurring start date.
Prepaid labor
In the event you would like us “on-call” or have an expected amount of regular service, we don’t do conventional service contracts. Instead, we offer prepaid labor at a discounted rate of $119/hr on a recurring schedule. This allows clients to accurately budget in the future, and allows us to offer a significant savings to our clients who use predictable amounts of support.
For example, if you expect to use about 5 hours of support per month, you have the option to A) pay conventionally at the end of the month at the regular rate of $149, costing $745 for 5 hours, or B) prepay 5 hours at $119/hr at the beginning of the month, costing $595 - a savings of $150 or 20% less.
Any labor after your regular prepaid amount is billed regularly - in the above example hour 6 and onward would be charged at $149/hr.